The Kaftan Company Reviews

Thekaftancompany.com offers a variety of kaftans and nightwear for women, which are among their popular products. The collections include kaftan dresses, kaftan tops, and loungewear suitable for different occasions like luxury wear, party wear, resort wear, and the summer collection. For kids, the KITTCAT collection features comfortable and stylish kaftans. Men can enjoy the Twilight loungewear series, which includes pure cotton kaftan pyjama sets. The company also highlights their best selling products, which encompass a range of block printed kaftans, casual wear kaftan tops and tunics, and ethnic kaftans and kurta sets. These offerings are complemented by services such as a loyalty program for additional discounts and benefits on future purchases.

Thekaftancompany.com accepts various payment methods to provide convenience to their customers. Customers can make purchases using Credit Cards including Visa and MasterCard, as well as Debit Cards from Visa, MasterCard, and Maestro. Additionally, the company is planning to expand its payment options by accepting Net banking from approximately 49 banks.

The return policy at Thekaftancompany.com allows for exchanges of merchandise for a different size or style, provided the product is unused, in the same condition as received, and in its original packaging with tags. Exchanges are valid within 15 days from delivery, except for clearance items, which are not eligible for return. For returns, customers can contact customer care via email or WhatsApp to arrange a pickup. Refunds are processed within 3 to 5 business days after the return is received and inspected. International orders do not offer exchanges, but returns are accepted within 30 days if the product is damaged, defective, or not as expected. As for the shipping policy, domestic shipping within India is free, and products are shipped within 48 working hours, reaching customers in 3-7 business days. International shipping rates vary, and duties and taxes are not included in the order total. Customers will receive tracking information via email. Products are subject to duties and taxes at the port of entry based on the destination country. Non-availability on delivery will result in three delivery attempts before the package is returned to the sender.